INTRODUCING
Health Services 4U
Welcome to Health Services 4U, your Australian-specific guide to government-supported telehealth and symptom checking.
This page is designed to help you quickly assess symptoms and connect with bulk-billed or affordable health services.
Focused on bulk billing options, we prioritise government-backed resources to ensure accessible care for all Australians.
During Business Hours
Use the healthdirect website and symptom checker as your first step. It acts as a smart triage tool, guiding you to the best option—whether that's telehealth, an emergency department (ED), urgent care clinic, or GP clinic.
Bulk Billing Telehealth
Currently, the healthdirect phone line (1800 022 222) is the primary way to access bulk-billed telehealth. However, this is evolving—text-based conversation-style triaging is coming soon, allowing for easier digital access to direct you to the right service.
After Hours
For evenings, weekends, and public holidays, 13SICK provides reliable bulk-billed telehealth and home visits.
Important Note
Always call triple zero (000) for emergencies. These tools provide guidance, not diagnoses—consult a healthcare professional for personalized advice.
Check Your Symptoms First
If you're concerned about specific symptoms, start with a free online symptom checker. This empowers you to assess common issues and get guidance on next steps, such as self-care or seeking professional help.
- Fast and Easy: Answer simple questions in minutes to understand possible causes and care options.
- Trusted Guidance: Rely on Australian-focused tools based on medical guidelines.
- Always Follow Up: This is for information only—never a substitute for professional diagnosis.
For Australians, we recommend the government-backed healthdirect Symptom Checker, tailored to local health advice and services.
It integrates seamlessly with telehealth and other options.
|
Symptom Checker |
Key Features & Strengths |
Best For |
Link (Opens in New Window) |
Notes (Accuracy/Availability) |
|
healthdirect
|
Australian government-funded; quick Q&A (avg. 6 mins); suggests next steps (self-care, GP, emergency); integrates local providers |
Australian users; trusted local guidance |
Top choice for AU; reliable triage; high safety focus; available 24/7 |
Note: Clicking the link will exit the We Test website and take you directly to the Health Direct website. If the symptom checker recommends professional help, proceed to the Health Services section below for bulk-billed telehealth options.
Telehealth
Telehealth lets you speak to a qualified doctor from anywhere in Australia—quickly, privately, and often more affordably than in-person visits.
-
Convenient and fast — Get scripts, certificates, referrals, or advice 24/7 without leaving home.
-
Trusted and regulated — All listed providers use AHPRA-registered doctors and comply with Australian health standards.
-
Affordable options — Many offer bulk-billing, low fees, or subscriptions—compare easily below.
Explore the table below to find the best fit for your needs. Note: Clicking the link below will exit the We Test website and take you directly to the Health Direct website.
|
Provider |
Key Features |
Fees (AUD) |
Availability |
|
13sick.com.au
|
Medicare telehealth, home visits, aged care support. |
Bulk billed service only |
Monday to Friday – before 8am and after 6pm Saturdays – before 8am and after 12pm (noon) Sundays – all day 24 hours Public Holidays – all day 24 hours |
|
Healthdirect
Call: 1800 022 222 |
Government provided National Health Service Directory |
Nationwide 24/7 |
Legal Disclaimer
The information provided on this page (and throughout the Care4U website) is for general educational and informational purposes only. It is not intended to be, and should not be construed as, medical advice, diagnosis, treatment recommendations, or a substitute for professional healthcare services. We Test (ABN 32614782204) & We Test Bio Pty Ltd (ABN 39672635308) and its affiliates, officers, employees, agents, and representatives (collectively, “We Test & We Test Bio”, “we”, “us”, or “our”) do not provide medical, clinical, or diagnostic services. Care4U is a brand name used by We Test & We Test Bio Pty Ltd.
- AI tools and links referenced here (including Grok, Gemini, and ChatGPT) are third-party general-purpose platforms not specifically designed, approved, or regulated as medical devices or health professionals under Australian law (including TGA requirements). Their outputs may be inaccurate, incomplete, outdated, biased, or inappropriate for individual health circumstances.
- No doctor-patient relationship is created by your use of this website, accessing linked AI tools, uploading any personal health data (such as pathology results, images, or scans), or relying on any information provided.
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- Use of, reliance on, or interpretation of any content on this website or linked third-party AI platforms;
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In an emergency, call triple zero (000) immediately. Do not delay or avoid professional medical care based on anything read here. Your use of this website constitutes acceptance of these terms. If you do not agree, please do not use the site.
Last updated: 3rd March 2026